Dear community,
we are currently facing the problem that charts within a grid layout are not displayed at all after the loading of a dashboard tab.
There are just blank spaces where the charts should be. Only after resizing the window and therefore initiating a new rendering of the components, the charts are displayed.
Before resizing:
After resizing:
Some users face this issue with IE 11, some with Firefox ESR 38.
We don't know why some face it in IE, but are fine using it in Firefox and the other way around.
Searching the SAP notes, I found this note
2032507 - Charts in Dashboard not displayed within IE 11 on Windows 7 OS
which could be related to the problem we are facing.
But I was puzzled looking at the release date and the fact that this issue should be solved since DS 1.3 Support Pack 1.
We have currently installed DS 1.5 SP1 Patch 1 and are running it on BI Platform 4.1 SP6 Patch 2.
Are you facing similar issues?
Do you have an idea what I can do in order to solve this problem?
BR and thanks,
Agnetha